COVID-19 UPDATE FROM FIAT PROFESSIONAL IRELAND – Dec 2020
We wanted to take this opportunity to update you, our valued customer, on our actions during this unique and challenging period. Our number one priority is always the safety and well-being of our customers, employees and dealership staff.
We are glad to announce that following the Government’s announcement of the move to Level 3 our dealerships have now fully reopened for Sales, Parts and Service.
Our dealerships will have sanitization processes in place for both their premises and cars. Social distancing indicators and protective screens will be in use and where applicable staff will be utilsiing PPE where required.
In line with government guidelines we would kindly request that where possible when visiting our dealers you wear a mask.
If for any reason you can’t get to a dealership many of our dealers will try and assist you with home or office collection and delivery – please contact them directly for further details.
We and our dealerships will continue to follow HSE / HSA and Government Guidelines. Due to the restrictions still in place in other sectors of society and internal curtailments in some of our supply chains and or dealerships there may be some slight delays / inconveniences in deliveries or service and we ask for your patience during this time.
The best way to understand the services which your local dealer is offering is by contacting them directly via the number found on the Dealer Locator
Should you require any further assistance or guidance, our customer care team are available between the hours of 09:00-18:00 Monday to Friday and from 08:00-17:00 on Saturdays on the following number: 1 800 3428 00 or 00800 3428 0000*
*Remember to check the costs of the call if you call from abroad or from a mobile phone with your network provider.