Our Privacy Statement
FCA South Africa (Proprietary) Limited, registration number 1997/014154/07 ("FCA" or "we" or "us" or "our") includes many different brands, namely Fiat, Fiat Professional Jeep, Alfa Romeo and Abarth. We are an automobile manufacturer who, including but not limited to, sell, provide services and parts for motor vehicles.
Processing of Personal Information
Depending on how you use our services, we process your Personal Information through the www.fiat.co.za, www.jeep.co.za, www.fiatprofessional.co.za and www.alfaromeo.co.za sites (the "Website"), our Mobile Applications, our call centres, your attendance at our dealerships, or any other interaction with us which is lawful, reasonable, and relevant to our business activities, with the ultimate goal of improving our product and service offerings, the Website, the Mobile Application and your experience on the Website, Mobile Application and us in general.
Information We Collect and How We Collect Information
We as the Responsible Party use the information we collect to provide, maintain, and improve the Website, to develop new services, and to protect us, our services and our users. By accepting these terms, we strive to improve our users' experience.
We may receive Personal Information about you or from you in several ways. We collect Information when you:
Information collected by us depends on how you use our services, Website and mobile application. Personal information that may be collected includes, but is not limited to:
We do not use information collected by cookies to personally identify you. We allow you to accept or deny cookies when you visit our Websites and/or App. Once you accept our cookies notice, you consent to our use of information collected by our cookies.
Cookies are generally used on most websites to improve the users experience by determining preferences and for functionality. If you deny or disable cookies, you may limit your access to certain features on our Website and/or App.
How We Use Your Information
Your information is collected for the following reasons:
As a company, we include many different brands (“Our Group”). We may share your personal information with other entities within our international group of companies, with companies providing a service to us or Our Group including agents and subcontractors, or with our dealers. However, such entities and persons will only use your personal information for the purposes set out above. Please note that, other than the third-parties listed above, we will not disclose your personal information to any other third-party whatsoever without your consent and we will never sell your personal information.
Your information may be shared under the following circumstances:
Cross Border Flow of Information
We may share your Information with Our Group which means we will share your Personal Information to our international group in foreign countries.
In order to ensure the protection of your privacy and Personal Information when transferring and storing your information, we will only do so if we have your consent and are bound by contract.
Depending on your privacy settings on social media forums, we may receive personal information or data regarding your social media profiles and online activities.
We take reasonable technical and organisational measures to secure the integrity of retained information, using accepted technological standards to prevent unauthorised access to or disclosure of your Personal Information, and protect your Personal Information from misuse, loss, alteration or destruction.
From time to time, we review our information collection, storage and processing practices, including physical security measures, to keep up to date with good practice within our sector.
Even by taking the above measures when processing Personal Information, we cannot guarantee that our security considerations are 100% successful.
In the event of a data breach which in any way compromises or might compromise your personal information, we will notify you in accordance with our data breach policy. If you have any reason to believe that your interaction with us is no longer secure, please immediately notify us using the Contact Details below.
We may keep and Process some or all of your Personal Information if and for as long as:
The Website is not targeted at people under the age of 18. We will not knowingly collect information from persons in this age group without the required consent to do so.
When you provide us with your personal information, you may agree to receive marketing communications from us.
You may refuse to accept, require us to discontinue, or pre-emptively block any approach or communications from us if that approach or communication is primarily for the purpose of direct marketing.
You may opt out of receiving direct marketing communications from us at any time by requesting us (in the manner set out in the communication or by contacting us at the contact details set out below) to desist from initiating any direct marketing to you.
If you have opted out, we may send you confirmation of receipt of your opt-out request, and not send you any further direct marketing communications.
You are encouraged to check the Website regularly for updates to this Policy.
We take reasonable steps to ensure that your Information is accurate, complete, not misleading, and up to date.
The following rights are afforded to you in terms of the protection of Personal Information:
The use of our Website and/or App is at your own risk. If any risk or loss arises from the use of our Website and/or App or dependency on information on our Website and/or App, you will take responsibility.
We take all reasonable steps to make sure any information and/or content on our Website and/or App is correct and clear. However, we make no representations or warranties (express or implied) as to the functionality, standard, availability, accessibility, and accuracy of our Website and/or App or any correctness of content and information of our Website and/or App. We will not be bound if any representations or warranties are made on our Website and/or App or by our representatives.
If any damage, loss or expenses (direct or indirect), whether consequential in nature, arising out of or in connection with your access and use of the Website and/or App, we will not be liable unless otherwise provided by law.
If we or you do not enforce any right in terms of this Policy, it will not constitute a waiver of that right.
If you have any queries regarding the access to, correction or deletion of your personal information that we hold, please access our PAIA Manual.